Billing and Payments
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How to cancel my current hosting service?
Please submit a ticket to sales/billing with account details for verification ... -
How long does it take for payment to go through?
Transactions usually pass immediately. Though, it may take from 30min to a fe ... -
How to change billing cycle for active service?
Please contact our Customer Care team and we will change the billing cycle fo ... -
What payment methods do you accept?
We accept payments, made via CC, PayPal, Moneybookers, Webmoney, Epese, Paxum ... -
My payment is overdue, what should I do?
In 10 days after renewal date the account is suspended. An overdue invoice ca ... -
Do you provide refunds on your services?
According to our ToS, we ensure 30 day money back guarantee for web hosting p ... -
Are there any hidden costs?
There are NO hidden fees.Please be noted, that if you're renting a dedicate ...