General questions

Do your renewal prices remain the same at all times?

Yes, we have price freeze, so you will always pay the same sum unless you dec ...
How can I contact HostZealot support (is there any other way except for submitting a ticket)?

You can either submit a ticket or: mail us for general questions: info@ho ...
What to do if my hosting account was suspended?

Most likely your account was suspended due to violation of our ToS (sending s ...
Where is your data center located?

We have 7 POP's worldwide (Europe, North America, Asia)
Which limitations and prohibitions should I be aware of?

The main limitations and prohibitions are mentioned in our Terms of Service ...
My card has expired, what should I do?

We use third-party SSL-protected credit card processor and do not store your ...
Do you have any free trial period?

Unfortunately, we don`t have that. We provide a 30 days money-back policy tho ...
What's your money-back policy?

Refunds on unused service periods are available subject to the following term ...
What kind of services do you provide?

We provide dedicated servers, colocation, VPS hosting, shared web hosting and ...
How to save ping/traceroute results?

To locate VPS/dedicated server issues quicker we require your ping/traceroute ...
How to become a reseller with HostZealot?

Unfortunately we don`t provide reseller hosting as an option. But you can bec ...
Do you offer sponsorship?

Unfortunately, we do not offer service sponsorship deals of any kind. We do o ...
Do you allow adult content on any of your plans?

Yes, we do allow hosting adult content excluding any illegal content as chil ...