General questions
- Do your renewal prices remain the same at all times?
Yes, we have price freeze, so you will always pay the same sum unless you dec ... - How can I contact HostZealot support (is there any other way except for submitting a ticket)?
You can either submit a ticket or: mail us for general questions: info@ho ... - What to do if my hosting account was suspended?
Most likely your account was suspended due to violation of our ToS (sending s ... - Where is your data center located?
We have 7 POP's worldwide (Europe, North America, Asia) - Which limitations and prohibitions should I be aware of?
The main limitations and prohibitions are mentioned in our Terms of Service ... - My card has expired, what should I do?
We use third-party SSL-protected credit card processor and do not store your ... - Do you have any free trial period?
Unfortunately, we don`t have that. We provide a 30 days money-back policy tho ... - What's your money-back policy?
Refunds on unused service periods are available subject to the following term ... - What kind of services do you provide?
We provide dedicated servers, colocation, VPS hosting, shared web hosting and ... - How to save ping/traceroute results?
To locate VPS/dedicated server issues quicker we require your ping/traceroute ... - How to become a reseller with HostZealot?
Unfortunately we don`t provide reseller hosting as an option. But you can bec ... - Do you offer sponsorship?
Unfortunately, we do not offer service sponsorship deals of any kind. We do o ... - Do you allow adult content on any of your plans?
Yes, we do allow hosting adult content excluding any illegal content as chil ...