Shared Hosting
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How long does subdomain propagation take after giving a new site a sub.domain.com name?
This can take anywhere from 24-48 hours. You can access the subdomain by usin ... -
Where do I need to place my index files?
You'll need to place these in your public_html directory. This directory is w ... -
How to log into my cPanel?
Standard login address is http://www.example.com/cpanelYou can also try https ... -
How to change PHP version for your website?
The latest version of PHP5.5 module is offered for all shared hosting account ... -
How to configure .htaccess to properly work with Apache?
Due to known Apache security hole on shared hosting servers it is strongly re ... -
Do you back-up hosting accounts?
Backup copy of your website may come in handy in some cases, for example: ... -
I accidentally deleted the public_html folder (or a file). How do I retrieve all of my files?
There is no undelete option. You will need to restore this folder from your b ... -
How to add addon domains to my hosting package?
We allow hosting multiple websites on your hosting package. This is done via ... -
How can I forward my old website to my new site?
You can do this with a redirect. You will need to go to the old site's cPanel ... -
Write failed: disk quota exceeded. What does this mean?
Error message 'Write failed: disk quota exceeded' means that you can not writ ... -
How do I change my password in cPanel?
To change your current cPanel password please take a few steps described belo ...