Shared Hosting

How long does subdomain propagation take after giving a new site a sub.domain.com name?

This can take anywhere from 24-48 hours. You can access the subdomain by usin ...
Where do I need to place my index files?

You'll need to place these in your public_html directory. This directory is w ...
How to log into my cPanel?

Standard login address is http://www.example.com/cpanelYou can also try https ...
How to change PHP version for your website?

The latest version of PHP5.5 module is offered for all shared hosting account ...
How to configure .htaccess to properly work with Apache?

Due to known Apache security hole on shared hosting servers it is strongly re ...
Do you back-up hosting accounts?

Backup copy of your website may come in handy in some cases, for example: ...
I accidentally deleted the public_html folder (or a file). How do I retrieve all of my files?

There is no undelete option. You will need to restore this folder from your b ...
How to add addon domains to my hosting package?

We allow hosting multiple websites on your hosting package. This is done via ...
How can I forward my old website to my new site?

You can do this with a redirect. You will need to go to the old site's cPanel ...
Write failed: disk quota exceeded. What does this mean?

Error message 'Write failed: disk quota exceeded' means that you can not writ ...
How do I change my password in cPanel?

To change your current cPanel password please take a few steps described belo ...